The Corona virus pandemic is affecting us across all areas of life, starting with our own health – in family life, at work and not least in our leisure time. This requires patience, mutual understanding and time.
According to information from the Swiss government, we too have taken important precautions with regard to the Corona virus (SARS-CoV-2), primarily to protect the health of our employees, customers, suppliers and partners.
Due to the current situation throughout Europe and the situation which is changing hourly, it is difficult at the moment to predict what changes will occur in the coming days for us and our customers. We are committed to maintaining our operations and delivering on our promises to customers. However, these events are not without consequences. Our suppliers are currently experiencing the same situation as we are and are having difficulty meeting our needs. Many of our employees are in the process of organising their personal and family situations while others belong to risk groups and are temporarily unable to work at the company. It is therefore inevitable that longer delivery times will occur.
We stay in close contact with our customers and partners in order to focus the remaining resources on the essentials and to satisfy all your requirements as much as possible. We would like to take this opportunity to thank you very much for your constructive cooperation.
Although we are forced to slightly reduce our production volume, we will do our utmost to continue to provide you with the best possible service.
Sontex SA
Olivier Carnal. CEO Patrick Grichting, CMO